Shipping policy
Shipping Policy
This shipping policy applies to orders placed at localcolor.shop.
Processing time
We prepare orders for shipment within 1–3 business days. Business days do not include weekends or US federal holidays. You will receive an email confirmation with tracking when your order ships.
Shipping destinations and rates
We currently ship to addresses in the United States. Shipping rates are calculated at checkout and shown before you pay. Any free-shipping offer applies only when the offer is advertised on our store and your order meets its terms.
Fulfillment time
Estimated delivery time is the processing time above plus the carrier transit time shown at checkout. Delivery estimates are not guaranteed, and carrier delays are outside our control.
Order issues
If your order arrives damaged or a package is lost in transit, email us at hello@localcolor.shop with your order number and we will make it right. Our returns process is described in our Refund Policy.
Custom and wholesale orders
Custom and wholesale orders ship on the timeline confirmed in your order details or contract. Questions about those orders can also go to hello@localcolor.shop.